Frequently asked questions
- What is a Consumers Credit Union “Trust-Premier”?
Credit Consumers Union (further CCU «Trust-Premier»), in legal parlance, is a voluntary association of individuals and legal entities, on a membership basis, on a local and professional principle, as well as any other principle for purpose of satisfying financial requirements of members of a credit union (shareholders). In other words, individuals and legal entities unite into a credit union in order to help each other with the financing of start-ups, creative ideas, which can fulfil aspirations of the shareholders. The organization is also created for those, who would like to obtain a credit or to receive a passive income by using their assets without risk of their loss.
- How can I invest in CCU “Trust-Premier”?
After registration is completed, You can join our the CCU “Trust-Premier” and become one of the members of our organization. Thereafter, You will be able to pay a membership fee. Once this is done, You will get access to services of deposit payment. All deposits should be made in Your personal account. Or remotely ( by the phone) with the assistance of Your personal manager. You can access Your personal account, using login and password that You provided during registration.
- How to set up an account in CCU “Trust-Premier”?
It is easy and convenient! Follow this link and fill in the registration form!
- I would like to invest in CCU «Trust-Premier», but I do not have Perfect Money, BitCoin, Payeer or OKPAY. What should I do?
You can open free accounts: PerfectMoney, BitCoin, Payeer, OKPAY or make a deposit by means of «Sberbank» or «Alfa-Bank», by making a bank transfer to an account of legal entity to the banking details. RECEIVE BANKING DETAILS.
- What currency do You accept?
We accept PerfectMoney, BitCoin, Payeer, OKPAY, BankWire (to an account of legal entity). RECEIVE BANKING DETAILS.
- How can I check the balance of my personal account?
You can obtain access to the information of Your personal account 24 by 7 via the Internet or phone, by contacting Your personal manager.
- Do You have reinvestment system working?
Yes, we have reinvestment system 100% working, but it is used not for all offered rate schedules. You can LOOK THROUGH THE LIST OF RATE SCHEDULES AND CHOOSE THE MOST PROFITABLE ONE.
- What is the minimum amount for withdrawal?
Minimum amount for withdrawal:
- 1$ through electronic payment systems
- 30$ to banking accounts
- Do You have a statutory minimum and maximum amount for deposit of the funds?
Yes, the minimum deposit is $1.00 and the maximum deposit is $100.000.
ОЗНАКОМИТЬСЯ С ПЕРЧНЕМ СТАВОК ПО ТАРИФНЫМ ПЛАНАМ.
- Is the main deposit returned upon the deposit maturity?
Yes, to the full extent
- How can I withdraw funds?
You need to access Your personal account, using Your username and password, to enter the corresponding section and to make an order for withdrawal
- What is the referral interest of deposits of the investors that I have invited?
We have a referral reward starting with 7%, depending on the status of Your partner.
- How long does it take to add my deposit to my account?
It depends on the relevant payment system. Terms volatile between the momentary crediting and 12 hours of waiting (depending on the workload).
- What should I do, if I can not log into my personal account because I forgot my password?
Follow the link of password recovery..
Enter Your email address and receive the information about the profile on Your mail box, specified during the registration.
- How can I change my password?
You can change Your password in Your personal account
- What is the purpose of the secret transaction code? How can I recover it?
Secret transaction code is an additional security code, which will be required by withdrawing of the funds. You need to create it during the registration procedure and keep it in a safe place.
If You have forgotten Your transaction code and You are not able to request withdrawal, submit a support request, adding Your personal details, which You have specified during the registration, for purpose of correct and quick identification.
- If I sent a question to support, how fast will I get an answer?
You will certainly receive an answer within 24 hours.
- What working schedule do Your operators have in online-services of customer support?
Our operators work from 09:00 a.m. till midnight
- Can I create a deposit of the funds in my account?
Yes! In order to create a deposit from funds, available in Your account, simply log into Your account and choose the option “Deposit from account”.
- Can I make a few deposits in my personal account, if I already have one active deposit?
Yes, You can. We do not limit the quantity of deposits!
- If I make an additional deposit, the funds will be added to my first deposit or will be credited to my account as a new deposit?
The funds will be added to the rate schedule that You have chosen, as a new deposit account.
- How quickly will money appear on my account after the request for withdrawal?
Requests for withdrawal are processed within 48 hours from the request. Only holidays and weekends are the exceptions.
- How many days in a week will it take to accrue interest on deposit?
To accrue interest on the income of Your deposit will take seven days in a week.
- Is a loss of my investments possible?
No, loss is excluded!
- I did not find an answer on my question!
You can ask Your question, by contacting us any of the most convenient ways, specified in the section CONTACTS.
You will certainly receive an answer!